Last updated: 12 July 2026
This App Cookie Policy explains how Democratic Technologies Limited uses cookies and similar technologies in Enqora.
This policy applies to the Enqora app. It is separate from our landing-page cookie policy, which applies to our public website.
Cookies are small text files placed on your device by a website or app.
Similar technologies include local storage, session storage, pixels, tags, SDKs, and other technologies that store information on, or access information from, your device.
In this policy, we use cookies to refer to cookies and similar technologies.
Enqora uses cookies where needed to provide, secure, and operate the app.
These cookies may be used to:
(a) keep you signed in;
(b) manage your session;
(c) authenticate your account;
(d) protect against cross-site request forgery and similar attacks;
(e) maintain security;
(f) remember essential app preferences;
(g) route requests securely and reliably;
(h) detect errors or abuse; and
(i) support app functionality requested by you or your organisation.
Enqora uses strictly necessary cookies and similar storage technologies.
These are required for the app to work properly and securely. Without them, you may not be able to sign in, stay signed in, use secure areas of the app, or access features requested by your organisation.
Strictly necessary cookies do not require consent, but we still explain them in this policy.
The specific cookies and storage technologies used by Enqora may vary depending on configuration, security settings, and integrations enabled by your organisation.
The app may use the following categories.
| Category | Purpose | Consent required? |
|---|---|---|
| Authentication cookies | Used to sign you in and verify your identity | No, where strictly necessary |
| Session cookies | Used to maintain your session while using the app | No, where strictly necessary |
| Security cookies | Used to protect accounts, prevent abuse, and support security controls | No, where strictly necessary |
| CSRF or anti-forgery cookies | Used to protect forms and requests against cross-site request forgery | No, where strictly necessary |
| Preference storage | Used to remember essential interface or accessibility preferences | No, where strictly necessary |
| Integration storage | Used to support integrations requested by your organisation | No, where strictly necessary |
| Error and diagnostic storage | Used to help identify technical problems and maintain service reliability | No, where strictly necessary |
Enqora does not currently use non-essential advertising cookies.
Enqora does not currently use cookies to track users across third-party websites.
If we introduce non-essential analytics, advertising, heatmap, tracking, or similar cookies in the app, we will update this policy and, where required, ask for consent before using them.
We may process limited technical and usage information to operate, secure, debug, and improve Enqora.
Where this is done using strictly necessary server-side logs or essential diagnostic tools, it may not require cookie consent.
If we use non-essential analytics cookies or similar technologies in the app, we will explain them in this policy and request consent where required.
Enqora may use browser local storage or session storage for essential app functionality.
This may include storing temporary session information, security values, interface state, or preferences needed for the app to function properly.
You can usually delete local storage and session storage through your browser settings, but doing so may sign you out or prevent parts of the app from working correctly.
Some features may rely on third-party services, such as authentication providers, email integrations, cloud infrastructure, monitoring tools, or AI-assisted functionality.
Where third-party services use cookies or similar technologies as part of the app, they should only be used where necessary to provide, secure, support, or operate the requested service, unless consent is obtained where required.
Third parties that process customer data on our behalf are listed in our Sub-processor List, available at /sub-processor-list.
Cookies may be either:
(a) session cookies, which expire when you close your browser or sign out; or
(b) persistent cookies, which remain for a set period or until deleted.
Strictly necessary persistent cookies may be used to support security, authentication, preferences, or reliable operation of the app.
You can control or delete cookies through your browser settings.
If you block or delete strictly necessary cookies, Enqora may not work properly. You may be unable to sign in, stay signed in, access secure areas, or use features requested by your organisation.
If we introduce non-essential cookies that require consent, we will provide a way to accept, reject, or change your choices.
We may update this App Cookie Policy from time to time.
If we make material changes, we will take reasonable steps to notify affected users or customers, such as by email, in-app notice, or notice on our website.
Questions about this App Cookie Policy should be sent to:
Democratic Technologies Limited 1a Kingsburys Lane, Ringwood, Hampshire, England, BH24 1EL contact@enqora.uk